Guest Services

The Experience

Unprecedented Six-Star Service

Six-star Cuvée residences, located within the World's most celebrated resorts, go hand-in-hand with the Experience that Cuvée creates through unprecedented services, far above what is offered at the typical five-star resort.

PRE-ARRIVAL PREPARATION

Guests are contacted several weeks prior to their visit. The pre-arrival manager gauges a guest's interests in order to make personalized recommendations and fulfill comprehensive requests. A unique, personalized itinerary is created with exceptional attention to detail.

ARRIVAL

The initial emotions that are felt when arriving to the villa or chalet are vital to the Experience. Cuvée guests are welcomed by their onsite hosts with a personalized amenity such as gourmet refreshments and hors d'oeuvres. With fresh flower arrangements, welcoming "goodies", and stunning entrance views at every unique location, the Cuvée Experience begins from the moment you walk through the door.

PARTNERSHIPS

Exclusive Cuvée contacts and relationships frequently allow for "impossible" last-minute reservations, special tables and VIP treatment at host resorts. Our longstanding relationships with exquisite chefs, private jet services, and yacht charters, among other liaisons, make for high-quality, personalized experiences.

THE MAIN OBJECTIVE OF CUVEE ESCAPES

is to create incomparable bespoke for our guests, where they leave saying, "This was truly the best vacation I have ever had.
Tyler & Natalie Tysdal

"...what an amazing excursion!"

"This was supposed to be the "tail" end of the whale season. We traveled alongside a group of four whales. We also saw an unbelievably large group of dolphins, estimated in the 100-200 range. The boat's captain had never seen anything like it. It was like a dolphin army. Great call on the Alegria."
- Tyler & Natalie Tysdal